Winter Storm Harper
Due to Winter Storm Harper, flights to/from Boston, New York, and Newark may be delayed or canceled. Please monitor your flight status regularly. Sign up for flight notifications and we'll notify you of any last-minute delays, cancellations, or gate changes on your flights by email or text message.
If your trip will take you to the affected destinations during the dates listed below, we are offering a waiver if you would like to change or cancel your flight.
How to change your flight:
- If you purchased your tickets directly from Alaska Airlines, you have a few options. Click one of the links below:
- If you purchased your tickets through a third party, such as Expedia, another travel agency, or another airline, contact them directly for assistance.
Boston??(BOS)New York - JFK??(JFK)New York City - Newark??(EWR)
Tickets Purchased On/Before
January 17, 2019
Original Travel Dates
January 17, 2019 - January 20, 2019
New Travel Dates
January 21, 2019 - January 25, 2019
We will waive the change fees and the difference in the price of the ticket if the new travel is booked to or from the affected cities in the same cabin and travel is completed during the new travel dates listed above. Additional taxes may apply. You may cancel your ticket and deposit the ticket value to your My Wallet account if you choose not to travel at all.
Tickets must be exchanged or canceled prior to the departure of your original flight. Rebook your flight or cancel your trip online.
This waiver is valid only for tickets issued by Alaska Airlines. Tickets can be identified by a 13-digit ticket number beginning with Alaska Airlines code “027”. Tickets issued by other airlines with a different carrier code (ticket numbers not beginning with “027”) are subject to the waiver policy of other airline.
- Minors traveling unaccompanied will not be accepted on flights to the affected cities during this period.
- Minors traveling unaccompanied will be accepted on flights from the affected cities during this period.
- Pets traveling in the hold or shipped via Alaska - Air Cargo will not be accepted on flights to the affected cities during this period.
- Pets traveling in the hold or shipped via Alaska - Air Cargo will be accepted on flights from the affected cities during this period.
- Passenger traveling with their pets in the cabin will be accepted on flights to the above cities.
- Passenger traveling with their pets in the cabin will be accepted on flights from the above cities.
- Hotel/Food/Ground Transportation amenities will not be provided by Alaska Airlines.
TSA security checkpoint wait times
As the government shutdown continues, TSA security checkpoint wait times may vary. We continue to recommend getting to the airport 2 hours before your scheduled departure.
Travel to/from Pullman (PUW)
Between September 8-October 10, 2019, Pullman Moscow Regional (PUW) airport will be closed for runway improvement work.
We will not be operating flights to or from Pullman during the closure. If you're planning a trip at that time, we recommend booking travel through Spokane International Airport (GEG) instead.
We'll have more information to share as the closure approaches, so be sure to check back here for updates.
Travel to/from Seattle (SEA)
As major construction continues at SeaTac airport, there may be delays during peak travel hours. Travel may also be affected by a series of updates to improve your future airport trips, including:
- The continued expansion, renovation, and modernization of the North Satellite terminal
- Closure of the Concourse C train station to replace the station’s aging elevators and escalators
- Limited food and shopping options in some areas as merchants are upgraded
- Flights operating out of remote gates via the newly opened D Concourse Annex, meaning some guests will travel on a shuttle bus to and from their aircraft
Be sure to arrive at least 2 hours before your flight departs, and pay close attention to airport signs added to guide you during construction.
Learn more about the North Satellite Modernization project "This indicates a link to an external site that may not meet accessibility guidelines.", the Central Terminal Renovation project "This indicates a link to an external site that may not meet accessibility guidelines.", the concourse C satellite train access upgrade "This indicates a link to an external site that may not meet accessibility guidelines.", and how Concourse D Annex travel will work. "This indicates a link to an external site that may not meet accessibility guidelines."
Travel to/from San Diego (SAN)
Starting January 29, 2019, all Alaska Airlines flights will operate out of Terminal 2 East
On that date, you will find our ticket counters, kiosks, gates, curbside check-in, and baggage office in their new locations in Terminal 2 East. See our San Diego airport guide for detailed airport information.
Be certain to check your flight details before your trip to make sure that you arrive at the correct terminal. Gate and terminal information can be found on our mobile app, or by checking your boarding pass. We recommend signing up for flight notifications and checking your flight status to receive updates if there are any changes for your flight.
Travel to/from San Francisco (SFO)
Alaska Airlines is currently operating flights out of both the International Terminal and Terminal 2.
Be certain to check your flight details before your trip to make sure that you arrive at the correct terminal, leaving plenty of time to check in and arrive at the right gate.
We recommend checking your boarding pass carefully for gate and terminal information, and signing up for flight notifications and checking your flight status to receive updates if there are any gate or terminal changes for your flight.
Note:You can obtain boarding passes for any flight at either terminal, but you must check your bags at your departure terminal.
Connecting flights in SFO:
If your connecting flight leaves from a different terminal than the one at which you arrive, you will need to leave security and take the AirTrain "This indicates a link to an external site that may not meet accessibility guidelines." to your departing terminal.
Give yourself plenty of time to get from one terminal to another. You can generally expect a 5-7 minute AirTrain ride between Terminal 2 and the International Terminal. However, travel time from farthest International gate to the Alaska Airlines gates in Terminal 2 could take up to 35 minutes.
- International Terminal: AirTrain is located just outside the security checkpoint.
- Terminal 2: AirTrain is located between the garage and the terminal. Take an elevator or escalator to Mezzanine - Level 3, cross the passenger skybridge, then go up an additional level to Air Train platform.
Travel from CanadaGuests are experiencing longer than normal wait times at security checkpoints when departing from Canada. We recommend the following to help expedite the process through security lines and US Border Protection in Calgary (YYC), Edmonton (YEG), and Vancouver (YVR).
- Arrive at the airport for check-in at least 2 hours prior to scheduled departure at Calgary (YYC), Edmonton (YEG), and Vancouver (YVR) airports.
- Make sure you have your boarding pass and passport ready to present for verification at the security checkpoint and US Customs.
- Know what items are prohibited to take through the checkpoint, you can check prohibited items at catsa.gc.ca/whatcanIbring "This indicates a link to an external site that may not meet accessibility guidelines.".
- Please visit our preferred provider, TravelDoc "This indicates a link to an external site that may not meet accessibility guidelines.", to determine the documentation and visa requirements of your chosen destination.