Policies

Requesting a receipt

If you need a receipt for a ticket or fee paid to Alaska Airlines, please follow the guidelines below.

For active reservations

For active reservations, you may obtain a receipt through one of the following options.

  • Web check-in
    Receipts are available through Web Check-In while reservations are active.
  • Manage reservation
    Receipts can be accessed through the manage reservation page up until 2 days after the last flight on that receipt.

Receipts for past reservations or service fees

The process for getting a copy of your receipt for past reservations or service fees paid - including ticketing, unaccompanied minors, pet travel, and baggage fees paid at a kiosk or at the ticket counter/gate - depends on when your travel took place.

If you completed your trip:

  • Less than 48 hours ago: Sign into your My account profile in ???My trips??? section for an online receipt.
  • In the last 12 months or less: Call customer care at 1-800-654-5669.
  • In the last 12-18 months: Fill out a ticket copy request form and pay a research fee.
  • More than 18 months ago: We cannot guarantee that records will still be available.

Note: Electronic ticket receipts can only be reproduced for tickets issued by Alaska Airlines. We are unable to provide a receipt or confirmation for tickets issued by a travel agent or any other source outside of Alaska Airlines. Please contact your travel agency or other source for a receipt in these cases.

Receipts for purchases made during your trip, and lounge membership

If you bought food or drinks, paid to check a bag at select airports using a customer service agent???s handheld device before your flight, or purchased a lounge membership, click the button below to find a receipt for those purchases.

Before you begin, you'll need:

  • Your full name as it appears on the credit card you used to make the purchase
  • The last four digits of that card
  • Dates of the flight or lounge purchase.
Find Receipt 

 

Note: Inflight Wi-Fi receipts are handled separately by our inflight internet partner. Please email: support@wifionboard.com "This indicates a link to an external site that may not meet accessibility guidelines." for assistance.