Policies

Requesting a receipt

If you need a receipt for a ticket or fee paid to Alaska Airlines, please follow the guidelines below.

For active reservations

For active reservations, you may obtain a receipt through one of the following options.

  • Web check-in
    Receipts are available through Web Check-In while reservations are active.
  • Kiosk
    Receipts are printed from kiosk at time of purchase only. Receipts from prior purchases are unavailable through kiosk.
  • Manage reservation
    Receipts can be accessed through the manage reservation page up until 2 days after the last flight on that receipt.

Receipts for past reservations or service fees

The process for getting a copy of your receipt for past reservations or service fees paid depends on when your travel took place.

If you completed your trip:

  • Less than 48 hours ago: Sign into your My account profile in “My trips” section for an online receipt.
  • In the last 12 months or less: Call customer care at 1-800-654-5669.
  • In the last 12-18 months: Fill out a ticket copy request form and pay a research fee.
  • More than 18 months ago: We cannot guarantee that records will still be available.

Note: Electronic ticket receipts can only be reproduced for tickets issued by Alaska Airlines. We are unable to provide a receipt or confirmation for tickets issued by a travel agent or any other source outside of Alaska Airlines. Please contact your travel agency or other source for a receipt in these cases.

Receipts for inflight purchases

If you bought snacks, drinks, or rented an inflight entertainment tablet during your recent Alaska Airlines flight, you can get a receipt for those purchases by clicking the button below and submitting some basic information.

Please have available:

  • Last four digits of the credit card you used to purchase
  • Last name
  • Date of flight (optional)
Print Receipt 

Note: Inflight Wi-Fi receipts are handled separately by Gogo® - contact them by phone at 1-877-350-0038, or email customercare@gogoair.com.